Privacy Policy

Respecting Your Privacy
At Chantarell, we cherish your privacy just as much as we treasure the beauty of nature. That’s why we handle your personal information with the utmost care. We only collect the data necessary to provide you with a smooth and secure shopping experience. Your information is used to process orders, improve our services, and keep you updated with the latest news—just as you wish. We safeguard your data carefully and never share it with third parties without your consent. With us, your privacy is always a priority.

Terms and Conditions

Our Shared Journey
Welcome to Chantarell, where modernity meets nature! By visiting our website and shopping with us, you become part of our community. We ask that you respect a few guidelines to help keep this space harmonious and secure. We do our best to offer fair prices, clear descriptions, and reliable service. In return, we ask that you use our site responsibly and follow our simple rules. Together, we create an inspiring and safe environment for everyone.

Return and Refund Policy

With Care for Your Experience
At Chantarell, we want you to be completely satisfied with your purchases. If something isn’t quite right, you always have the option to return the product within 30 days. We simply ask that it’s unused and in its original condition—just as it arrived to you. Our return process is straightforward, and we strive to process your refund as quickly as possible but within 14 days. A fixed return fee will be charged (50 sek). Your trust is important to us, and we’re here to make your experience as smooth and delightful as possible.

Shipping Policy

From Us to You
We understand the anticipation of waiting for a cherished delivery. That’s why we work closely with our shipping partners to ensure your goods reach you swiftly and safely. We offer various shipping options to suit your needs and are always clear about costs and delivery times. Whether you’re around the corner or across the globe, we ensure your order arrives—just as nature intended.

Payment Policy

Simplicity and Security
Paying at Chantarell should be as easy and secure as a stroll through the forest. We accept multiple payment methods to offer you flexibility, and we use state-of-the-art security technology to protect your payment details. When you shop with us, you can do so with confidence and peace of mind—we take care of the rest.

Cookie Policy

A Balanced Experience
Just as nature balances simplicity with technology, we use cookies to enhance your experience on our website and make your time with us as pleasant as possible. By understanding how you interact with our site, we can offer you a more personalized and seamless experience. Of course, you can always adjust your cookie settings—just the way you like.

Disclaimer

Trust and Transparency
At Chantarell, we strive to provide accurate and inspiring information. But just as in nature, things can change. We reserve the right to correct any errors or updates on our website, and we appreciate your understanding if this occurs. We’re here to assist and answer your questions—your trust is our highest priority.

Intellectual Property Policy

Protecting the Unique
Everything on Chantarell, from images to text, is created with love and care. It represents our unique perspective on design and nature. We ask that you respect our intellectual property rights and not use our material without permission. If you see something on our site that you adore, feel free to reach out—we’re happy to share our passion in the right way.

Customer Support Policy

Here for You
We’re here to support you every step of the way with Chantarell. Our customer support team is available to answer your questions and resolve any issues. You can reach us via email and we promise to do our best to respond quickly and effectively. Your experience is our priority.